Product Marketing Manager · Cloud, AI & Enterprise SaaS
I’m a product marketer based in San Francisco with 7+ years of experience across B2B SaaS, cloud, and AI.
My work has included product launches, customer stories, sales enablement, partner programs, and adoption planning at ManyChat, Glia, and AWS, where I supported Amazon SES, Amazon Pinpoint (later AWS End User Messaging), AWS Wickr, and Amazon WorkSpaces.
Launches, adoption programs, customer stories, and event programming.
I led the go-to-market work, then helped developers try the feature through partner activation, hands-on workshops, and community pre-briefings.
I built user enablement materials for the Army Wickr initiative and led video and customer story projects for AWS Wickr.
I led ManyChat’s WhatsApp launch, with a focus on expansion opportunities in LATAM and Brazil.
I led the AWS WhatsApp messaging launch, bringing a new channel into an enterprise messaging portfolio.
Explore the project →I led customer case study projects with Docusign, Neo Financial, and the New Mexico Educational Retirement Board, documenting three distinct business cases for cloud workspaces.
Explore the project →I led the Netflix customer case study project for Amazon SES, showcasing scalable email delivery through a recognizable enterprise use case.
Explore the project →I led the Secure Conversations launch, connecting a financial-services use case with launch content and sales enablement.
Explore the project →I led the product-marketing direction for sessions, customer speakers, partner involvement, booth planning, and messaging across two re:Invent cycles.
Explore the project →For an AI observability startup preparing to exit stealth and raise its seed round, I conducted competitive analysis and market research to shape positioning and go-to-market strategy.
I shaped strategy across two re:Invent cycles, AWS Summits, and third-party events for Amazon SES, Amazon Pinpoint (later AWS End User Messaging), AWS Wickr, and Amazon WorkSpaces—connecting product priorities with customer speakers, partner activation, booth messaging, and executive meetings.
I helped launch ManyChat’s third-party App Store and expand its agency partner ecosystem, building partner enablement, customer advocacy, and community programs informed by firsthand customer experience.
My first marketing work at ManyChat was with customers and partners: helping agencies, developers, and businesses get more from a messaging automation platform. As the company grew, I moved into product marketing and brought that customer perspective with me.
Since then, I’ve worked on secure customer service and conversational AI for financial institutions at Glia, researched the market for an AI observability startup, and served as a Product Marketing Manager at AWS across Amazon SES, Amazon Pinpoint (later AWS End User Messaging), AWS Wickr, and Amazon WorkSpaces, including AI agents.
Each move changed how I worked: at a smaller company, I built programs, customer education, and partner processes from the ground up, while in a global organization, I coordinated Product, Sales, partners, field teams, and customers around shared priorities, launch decisions, and the materials required to bring a product to market. I am comfortable in both environments and stay close enough to the work to understand what customers, partners, and customer-facing teams need in order to adopt a product successfully.
I am based in San Francisco, California, and earned a Bachelor of Business Administration from Gonzaga University in 2015. I also hold PMC Level I certification from Pragmatic Institute, earned in 2023.
Product Marketing Manager for Amazon SES, Amazon Pinpoint (later AWS End User Messaging), AWS Wickr, and Amazon WorkSpaces; responsible for AI launch positioning, repeatable PMM processes, customer storytelling, and field and event strategy.
Competitive analysis and market research informing positioning and go-to-market preparation.
Enterprise customer service and conversational AI launches, adoption programs, pricing and packaging collaboration, and field readiness.
Messaging launches, customer education, adoption campaigns, positioning, and competitive intelligence.
App Store launch, agency ecosystem expansion, partner enablement, customer advocacy, and community programs.
I’m interested in product marketing opportunities across B2B SaaS, cloud, and AI—from teams building their foundation to organizations operating at enterprise scale.